Report a television problem
Tell us the service address and which devices are affected and we will take it from there.
Go to TV HelpTelevision Service
TV Network Status
Our television network is currently working properly and all television services are functioning. If you are experiencing a problem, our team can help.
Get TV HelpIf You Are Seeing a Problem
This page reflects the television network as a whole. Trouble at a single address is more often the equipment or the local connection than the network itself, so it is worth checking your own setup first.
Start on the TV help page, or call 806.412.0888 and the team will check your address directly.
Television Service Help
AWTV setup
Install the app, sign in and learn the guide, recordings and remote.
Set Up AWTVBilling and payments
View statements and make a payment for your television service.
Go to TV BillingSomething Still Not Right?
Call 806.412.0888 or send us a message and we will check the network and your address.
TV Help · TV Info · Television Services · Support