Television Support

TV Help

If you are a current customer seeking support with cable television service or AWTV streaming television, we are here to help. Call us directly or send a message with any question about your television service.

Contact Our Team

AW BROADBAND

Your community.
Your connection.

806.412.0888

Where to Start

AWTV setup

Install the app, sign in and learn the guide, recordings and remote with the AWTV getting-started guide.

Set Up AWTV

Network status

Check whether a television service issue has already been reported before you troubleshoot your equipment.

View TV Network Status

Billing and payments

View statements and make a payment for your television service in the Customer Portal.

Go to TV Billing

Before You Call

A few details help us resolve television problems on the first call: the service address, which devices are affected, whether the trouble is on one channel or all of them, and any error message on the screen.

AWTV streams over your internet service, so if the connection is also affected, the router troubleshooting guide is the fastest first step.

Router Troubleshooting · Help and Support · Care Plan

Still Need a Hand With Your TV Service?

Call 806.412.0888 or send us a message and our local team will take it from there.
TV Info · Television Services · TV Billing · Support

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